How to Fix PC Game Crashes | AMD A10 7850k

 

– Tried, applied and tested for the AMD A10 Series –

Well, if you’ve reached this page then I know you’ve probably tried all sorts to get your favorite game to run without that freeze or crash or whatever that stops your PC from letting you have fun! Frustrating isn’t it?

Update 30 May, 2017.

Just to update that even though the tweaks and adjustments below have been successful to some, I’ve recently acquired new hardware components that had been causing a lot of frustrations – game crashes! Crashes only occur with games and not with normal use (word processing and the like). So, the fine weekend came when I got these components and till today, no crashes at all. I got myself these:

  • 2 pieces of 4GB RAM sticks (DDR3 1600mhz) replacing the ones I had. (8GB)
  • A 750W Power Supply Unit 
  • Nvidia GTX 1050Ti 4GB RAM Graphic Card.

The AMD A10 works well with these but cooling needs to be looked at at some point. 

Here ends my update. All the best!

 

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Note (August 2016) : PC Crashes when watching youtube vids on google chrome? Seems to be common with AMD A series and some AMD GPUs. Here’s a general fix.. Go to chrome://settings, show advanced settings and unclick  “use hardware acceleration when available”. Restart Chrome.

Note (June 2016) : I’m sure that by the end of this article, you’ll be equipped with all the know-how of sorting this (an isolated case, perhaps). Just to assure you, and on a positive note, I’m contented and I continue gaming without any more issues. The AMD A10 7850k  is a fantastic APU for your gaming pleasure. Oh, yeah to add to the list of games – Overwatch – runs smoothly with high fps!

This post applies to those who have the same cpu or apu that I have.. The AMD A10 7850k (whether or not this can be applied to 7870’s I won’t know but I think it could).

Here are the sort of crash/freezes:

  • In the game or even in the setup menu of a game, screen freezes and a sound loop occurs. Not able to Ctrl Alt Del to get to task manager. A force restart or shutdown is inevitable.
  • The PC just shuts down. Leaving you to scream WTF!
  • The PC hangs and a BSOD shows up for a second and a self restart/shutdown.

Here are the first few things you need to check before going on to serious fixing:

  • Check if your CPU fan provides sufficient cooling.
  • Check your motherboard and casing for any clumps of dust. If you do, get a can of compressed air to clean or use a vacuum cleaner (just be careful and gentle)
  • Check if your PSU (Power Supply Unit) is running stable and not an old unit.
  • Update your Motherboard/BIOS firmware to the latest. Usually found on the manufacturers website.
  • Update your graphic card drivers (Nvidia or AMD)
  • Check if you have more than 6GB of RAM – and each not at different MHz (PC1333 / PC1600)
  • Update all your games to the latest patch.

The AMD 7850k has an integrated GPU – the technology of this was what intrigued me. But I wont go into detail. You can google for more information like what I’ve done since first researching this APU.

Ok, now please decide if you really need to run your PC with or without the integrated GPU on this AMD chip. My current graphic card is an Nvidia GT740 2GB and 6GB of PC1333 RAM which is enough to serve its purpose to play games like the Witcher 3, GTA V, FIFA 15, CS:GO, Fallout 4, Dying Light and other next gen games coming into the market this year.

If you have decided to use your graphic card, great because that’s what I’ve done. I’m solely depending on the 4-core power of the AMD APU running at 3.7Mhz each (No, I’ve not delved into overclocking yet) – And with a good graphics card to boot.

Here’s what you’ve got to do:

If your motherboard (mine being an ASUS A88XM-A) provides their own set of BIOS setting tools and misc power management tools, I advise not to install them at all on your PC. I’ve learnt the hard way that you can take control of all the settings in the BIOS / UEFI screen itself. If you think installing them won’t harm – please go ahead, if you want at your own peril. The services that run these on your PC, run in the background and eats into your process memory in some way or another that affects some areas of stability. You don’t need a software mirroring what your BIOS/UEFI has already done at boot (that’s my 2 cents).

In my case, I had the ASUS AI Suite 3 installed from the motherboard CD. I thought it would do wonders, having it run on my desktop/system so I can freely tweak my CPU and fan speed and behaviour and all that. I even updated the software to its latest version. I had to uninstall it.

I learnt that within the configurations of the BIOS, where you are able to change the power saving settings, the C6 state should be turned off/disabled. Power savings settings, through what I have experienced, messes up or glitches up whatever it is when its enabled.

If you do have any software like ASUS AI Suite 3 installed, please uninstall it in safe mode. I really recommend this uninstaller – Revo Uninstaller. Run it in safe mode, and get rid of AI Suite. Restart your PC in normal mode when done, Check if its all gone. Then shutdown your pc, start it up and get into the BIOS/UEFI. (Press Del key or the key that goes to Setup)

Once in the UEFI BIOS Utility, Go to Advanced Mode – APM, disable all of these:
Deep S4, WOL, Power On by PNE, Power on By Ring, Power on By RTC. Then to AMD PowerNow Function, NX Mode, SVM Mode, CPB Mode, APM Master enable, C6 Mode, IOMMU, Bank Interleaving, Channel Interleaving – Disable them all except the last one.

After that, restart your PC.

At this point make a few test runs with the game that crashed/froze.

One of the best practices is to check your Event log and go to the latest entry to when the forced restart occurred. Here you may see clues or leads on what background services were started up automatically or even trace a malware messing up your system. Please refer to this site for event log checking to be a better sleuth in PC fixing and error detection.

For even more areas to explore, read on…

Virtual RAM
Check your virtual RAM that your PC has set: Please check if it’s set at “System Managed Size”. If not please set it and restart your PC. This creates a stable pagesys file in my opinion. Read more on virtual ram and pagesys file here if you need to explore my theory more.

Background Services (the unnecessary ones)
I’ve trimmed my running services (Windows and non-windows). Here’s a guide to which services can be safely turned off for Windows 7. So far this has proved to be one of the most overlooked system optimisation tips for all levels of PC users.

Anti-Virus programmes
Simply put, I uninstalled and don’t run them at all. Just be the careful user and have a portable version of a virus remover handy on your thumb drive at all times. Some anti-virus programmes, when fully installed on your PC do more harm to your gaming experience than anything, and the domino effect is very frustrating. If you want to know what I mean, install AVG or Avira and see how it makes your PC run like its dumped in molasses. Then get back to me with your feedback. Somehow I think the portable versions of the mentioned are more reliable.

Nvidia drivers
This is a subjective area. I’ve done enough research on the net to conclude for you that when you have an Nvidia GPU, please install only the graphics driver. Use the custom option and un-tick all except the driver, even ignore GeForce Experience altogether. When it ran in the background on my pc it caused havoc. If you have it already installed, uninstall it for a better pc gaming experience (pun intended – ouch!). Always remember to uninstall in safe mode.

Parking your CPU cores
This in fact helped. This website should help expand on this. I’m using the ParkControl software and it does its job well!

I hope this has helped!

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